Customer satisfaction and competitiveness in the Chinese E-retailing: Structural equation modeling (SEM) approach to identify the role of quality factors
Nachiappan Subramanian, Angappa Gunasekaran, Jie Yu, Jiang Cheng, Kun Ning
Research output: Journal Publication › Article › peer-review
98Citations
(Scopus)
20Downloads
(Pure)
Fingerprint
Dive into the research topics of 'Customer satisfaction and competitiveness in the Chinese E-retailing: Structural equation modeling (SEM) approach to identify the role of quality factors'. Together they form a unique fingerprint.