A conceptual model of performance measurement for supply chains

Felix T.S. Chan; H. J. Qi; H. K. Chan; Henry C.W. Lau; Ralph W.L. Ip

doi:10.1108/00251740310495568

A conceptual model of performance measurement for supply chains

Felix T.S. Chan, H. J. Qi, H. K. Chan, Henry C.W. Lau, Ralph W.L. Ip

Research output: Journal Publication › Article › peer-review

167 Citations (Scopus)

Abstract

Supply chain management (SCM) has gained a tremendous amount of attention from both industries and researchers since the last decade. Until now, there are numerous papers, articles, and reports that address SCM, but there is still a lack of integration between the existing performance measurement methods and practical requirements for the SCM. An innovative performance measurement method is proposed to provide necessary assistance for performance improvement in SCM. The proposed method will address this purpose in these four aspects: a simplified supply chain model; tangible and intangible performance measures in multiple dimensions; a cross-organizational performance measurement; and fuzzy set theory and weighted average method.

Original language	English
Pages (from-to)	635-642
Number of pages	8
Journal	Management Decision
Volume	41
Issue number	7
DOIs	https://doi.org/10.1108/00251740310495568
Publication status	Published - 1 Sept 2003
Externally published	Yes

Keywords

Fuzzy logic
Performance measures
Supply chain management
Systems analysis

ASJC Scopus subject areas

General Business,Management and Accounting
Management Science and Operations Research

Access to Document

10.1108/00251740310495568

Cite this

@article{c6568a6d3bb04564a13143fce94c6e8b,

title = "A conceptual model of performance measurement for supply chains",

abstract = "Supply chain management (SCM) has gained a tremendous amount of attention from both industries and researchers since the last decade. Until now, there are numerous papers, articles, and reports that address SCM, but there is still a lack of integration between the existing performance measurement methods and practical requirements for the SCM. An innovative performance measurement method is proposed to provide necessary assistance for performance improvement in SCM. The proposed method will address this purpose in these four aspects: a simplified supply chain model; tangible and intangible performance measures in multiple dimensions; a cross-organizational performance measurement; and fuzzy set theory and weighted average method.",

keywords = "Fuzzy logic, Performance measures, Supply chain management, Systems analysis",

author = "Chan, {Felix T.S.} and Qi, {H. J.} and Chan, {H. K.} and Lau, {Henry C.W.} and Ip, {Ralph W.L.}",

year = "2003",

month = sep,

day = "1",

doi = "10.1108/00251740310495568",

language = "English",

volume = "41",

pages = "635--642",

journal = "Management Decision",

issn = "0025-1747",

publisher = "Emerald Group Publishing Ltd.",

number = "7",

}

TY - JOUR

T1 - A conceptual model of performance measurement for supply chains

AU - Chan, Felix T.S.

AU - Qi, H. J.

AU - Chan, H. K.

AU - Lau, Henry C.W.

AU - Ip, Ralph W.L.

PY - 2003/9/1

Y1 - 2003/9/1

N2 - Supply chain management (SCM) has gained a tremendous amount of attention from both industries and researchers since the last decade. Until now, there are numerous papers, articles, and reports that address SCM, but there is still a lack of integration between the existing performance measurement methods and practical requirements for the SCM. An innovative performance measurement method is proposed to provide necessary assistance for performance improvement in SCM. The proposed method will address this purpose in these four aspects: a simplified supply chain model; tangible and intangible performance measures in multiple dimensions; a cross-organizational performance measurement; and fuzzy set theory and weighted average method.

AB - Supply chain management (SCM) has gained a tremendous amount of attention from both industries and researchers since the last decade. Until now, there are numerous papers, articles, and reports that address SCM, but there is still a lack of integration between the existing performance measurement methods and practical requirements for the SCM. An innovative performance measurement method is proposed to provide necessary assistance for performance improvement in SCM. The proposed method will address this purpose in these four aspects: a simplified supply chain model; tangible and intangible performance measures in multiple dimensions; a cross-organizational performance measurement; and fuzzy set theory and weighted average method.

KW - Fuzzy logic

KW - Performance measures

KW - Supply chain management

KW - Systems analysis

UR - http://www.scopus.com/inward/record.url?scp=84986105960&partnerID=8YFLogxK

U2 - 10.1108/00251740310495568

DO - 10.1108/00251740310495568

M3 - Article

AN - SCOPUS:84986105960

SN - 0025-1747

VL - 41

SP - 635

EP - 642

JO - Management Decision

JF - Management Decision

IS - 7

ER -

A conceptual model of performance measurement for supply chains

Abstract

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

Fingerprint

Cite this