A systematic review of research on speech-recognition chatbots for language learning: Implications for future directions in the era of large language models

Jaeho Jeon, Seongyong Lee, Seongyune Choi

Research output: Journal PublicationReview articlepeer-review

30 Citations (Scopus)

Abstract

Chatbot research has received growing attention due to the rapid diversification of chatbot technology, as demonstrated by the emergence of large language models (LLMs) and their integration with automatic speech recognition. However, among various chatbot types, speech-recognition chatbots have received limited attention in relevant research reviews, despite their increasing potential for language learning. To fill this gap, 32 empirical studies on speech-recognition chatbots for language learning were reviewed. The following information was reviewed for each study: basic publication information, research focus, location of chatbot use, methodology, group design format, participant information, intervention duration, target language, device type adopted, and chatbot role. An upward trend in research quantity starting in 2020 was identified, which accelerated exponentially in 2022. College students were more likely than other groups to be involved in research, and English as a second or foreign language was the most common target language. Most studies focused on participants’ perceptions of chatbots and the degree to which using chatbots helped them develop their speaking or listening proficiency. Methodologically, single-chatbot design using mixed methods was the most common design format, and most studies were conducted for more than one month in laboratory or classroom settings. Conventional mobile devices, such as smartphones, tablet PCs, and smart speakers without a screen, were the most frequently adopted device types. The chatbots’ most common role was as conversational partner. A detailed discussion of these results and their implications for future research on speech-recognition chatbots, particularly regarding the use of LLM-powered chatbots, is provided.

Original languageEnglish
Pages (from-to)4613-4631
Number of pages19
JournalInteractive learning environments
Volume32
Issue number8
DOIs
Publication statusPublished - 2024
Externally publishedYes

Keywords

  • ChatGPT‌
  • Chatbot
  • artificial intelligence‌
  • automatic speech recognition
  • computer-assisted language learning
  • intelligent personal assistant
  • language learning
  • large language model

ASJC Scopus subject areas

  • Education
  • Computer Science Applications

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