Exploring job satisfaction of IT workers in Taiwan, Japan, and China: The role of employee demographics, Job Demographics, and Uncertainty Avoidance

Benjamin Yeo, Alexander Serenko, Prashant Palvia, Osam Sato, Hiroshi Sasaki, Jie Yu, Yue Guo

Research output: Chapter in Book/Conference proceedingConference contributionpeer-review

Abstract

The purpose of this study is to explore the drivers of job satisfaction among IT workers in the East Asian context, particularly in Taiwan, Japan, and China. Using data collected from IT workers, decision tree analysis was employed to identify the predictors of job satisfaction. Results indicate that the level of education has no effect on job satisfaction. In Taiwan and Japan, higher uncertainty avoidance results in higher job satisfaction, and more experienced IT workers appear to be less satisfied. As Taiwanese and Japanese IT workers get older, they are likely to hold senior positions, spend more time on the job, and become increasingly dissatisfied with their jobs. The effect of uncertainty avoidance is less clear in China. The job role and industry matter only in China. Thus, management efforts to enhance job satisfaction among IT workers in China may be tailored towards specific industries and job roles.

Original languageEnglish
Title of host publicationAmericas Conference on Information Systems 2018
Subtitle of host publicationDigital Disruption, AMCIS 2018
PublisherAssociation for Information Systems
ISBN (Print)9780996683166
Publication statusPublished - 2018
Event24th Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018 - New Orleans, United States
Duration: 16 Aug 201818 Aug 2018

Publication series

NameAmericas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018

Conference

Conference24th Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018
Country/TerritoryUnited States
CityNew Orleans
Period16/08/1818/08/18

Keywords

  • Global IT
  • Job satisfaction
  • T workers
  • Uncertainty avoidance

ASJC Scopus subject areas

  • Information Systems

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