Keyphrases
Analytic Study
100%
Communication Framework
25%
Communication with Customers
25%
Consumer Perception
25%
COVID-19 Crisis
100%
COVID-19 Impact
25%
COVID-19 Lockdown
25%
COVID-19 Pandemic
25%
COVID-19 Variants
25%
Crisis Communication
25%
Crisis Response Strategies
25%
Crisis Services
25%
Customer Behavior
25%
Customer Concerns
100%
Customer Data
25%
Customer Perception
25%
Government Policy
25%
Grocery
25%
Grocery Sector
25%
Grocery Shopping Behavior
25%
Information Collection
25%
Managerial Problems
25%
Multiple Texts
25%
Perception Change
25%
Personal Interaction
25%
Personal Policy
25%
Physical Aspects
25%
Quality of Service
100%
Response Actions
25%
Retail
25%
Retail Industry
100%
Retailers
25%
Sentiment Analysis
25%
Sentiment Change
25%
Series Analysis
25%
Service Evaluation
25%
Service Provision
25%
Service Quality Dimensions
25%
Situational Crisis Communication Theory
25%
Social Media Analytics
100%
Social Media Crisis Communication
50%
Social Media Data
50%
Social Media Interaction
25%
Supermarkets
100%
Text Mining
25%
Text Mining Analysis
25%
Text Mining Techniques
25%
Topic Modeling
25%
Topic Time
25%
Tweets
25%
Computer Science
Customer Behavior
33%
Customer Information
33%
Medium Interaction
33%
Mining Technique
33%
Physical Aspect
33%
Quality Assessment
33%
Response Action
33%
Retail Industry
100%
Sentiment Analysis
33%
Service Provision
33%
Social Media
33%
Social Medium Analytics
100%
Social Medium Crisis
66%
Social Medium Data
66%
Text Mining
100%
Topic Modeling
33%
Social Sciences
Consumer Perception
16%
COVID 19 Epidemic
16%
COVID-19
100%
Crisis Communication
50%
Industrial Sector
16%
Information Collection
16%
Legislation
16%
Lockdown
16%
Quality of Service
16%
Sentiment Analysis
16%
Situational Crisis Communication Theory
16%
Social Media
100%
Time Series
33%
UK
33%
Economics, Econometrics and Finance
Government Policy
50%
Industry
100%
Shopping Behaviour
50%
Time Series
100%